From blog.techrigy.com
Jeremy Epstein on Listening & Measurement
In the first part of this series, Jeremy talked about his Community Driven Marketing. The first step is Listening and I asked him to share the tools that he uses. Measurement is also a huge topic that’s very important in every effort. So he generously shares how he measures each of the three steps: Listening Cultivation [...]Interview with Jeremy Epstein Part 1
You’re going to really enjoy the fresh outlook that Jeremy Epstein has on marketing & engaging with brand enthusiasts. He has dubbed his technique: Community Driven Marketing. (Check out his white paper!) In the interview Jeremy talks about the challenges marketers face: Abundance of channels and scarcity of attention Power of Permission Reach of Individual Jeremy shares his three step [...]Notes
Online Demo
A lot of the SM2 community has been asking for online demos. We have one up here: http://www.techrigy.com/demo/. We are working on a whole library of 3 mins clips of our features that you are able to refresh yourselves on all the cool features we have on SM2. Again, if you have any comments or questions, don't hesitate to email support@techrigy.com or call (585) 586-0160
Created by Techrigy Inc Jun 26, 2008 at 3:46pm. Last updated by Techrigy Inc Oct. 1, 2008.
Exporting data with user-configurable fields in SM2
We’ve been asked by customers and users for the ability to export data from SM2’s results reports in a format that allows users to use that data with other reporting solutions. We’ve always offered the ability to export but the entire record came out as one data field. Now we’ve added the ability to choose the fields within the SM2 search results when you export.
… ContinueCreated by Martin Edic Jul 30, 2008 at 3:58pm. Last updated by Martin Edic Jul. 30, 2008.
What's a 'Community Manager'?
Maybe the hottest new job in the marketing world, that's what. And I have to admit that I just heard the term on Connie's blog (and about ten other places simultaneously). Yet as we struggle with developing a viable model for social media engagement, Community Managers are probably the easiest way to wrap our arms around a description of the process. The job description for a community manager is also the process description for successful engagement.… Continue
Created by Martin Edic Jul 1, 2008 at 3:30pm. Last updated by Martin Edic Jul. 1, 2008.
Downtime is not fun...
Some of you may have noticed that we experienced a period of downtime last Friday. The issue was related to our data-center rather than the application itself, however it was still frustrating to us as we've managed to stay up through all kinds of growth issues- things that typically bring down rapidly growing Software as a Service (SaaS) applications. That being said, we have made some changes to hopefully ensure that this doesn't take place again.
Created by Martin Edic Jun 30, 2008 at 2:02pm. Last updated by Martin Edic Jun. 30, 2008.
Welcome to the Techrigy Social Network
Welcome to the Techrigy Social Network. This network was built to provide a community for users of the SM2 freemium version, professional users of SM2, as well as people in general interested in Social Media Measurement.
There will be lots of discussion around SM2 (both the freemium as well as the professional version) as well as discussion around social media measurement in general. Feel free to network here, meet other people interested in social media measurement, and even interact… Continue
Created by Aaron Newman May 20, 2008 at 1:51am. Last updated by Aaron Newman Jun. 11, 2008.
Connie's Expert Opinion
Redefine Customer Communication
Last week I did a half day workshop at Enterprise 2.0 in Boston. We had a great conversation! Over fifty people from a broad range of backgrounds attended! I was glad to hear that we had more than marketing people. There were some social media people, analysts, community managers, higher education (one in engineering!), programmers, [...]Living on the Edge
So you’ve built up your personal brand to superstar status. Everyone is watching. You are setting the pace and rocking it as an A-lister. Your community loves & adores you. Everything is awesome right? What could go wrong? An unintentional mistake … I’ve watched it happen over the past couple of years. The blogging community [...]Moving Community Gardening Beyond a Hobby
This past week I was at Enterprise 2.0 in Boston. Before Alistair Croll started his session he apologized with a quick forewarning, “I’m going to be beating up on Community Managers”. I’m fine with that! I think that we need to be pushed out of our comfort zone. Alistair started his presentation with – Community [...]
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Social Media Monitoring for PR
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Getting Started with SM2
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Forum
Version 3.6 of SM2 1 Reply
Started by Connie Bensen in SM2 New Features. Last reply by MPGodfrey Jun 30.
Multi language support 2 Replies
Started by ravi in SM2 Support. Last reply by Joel CHAUDY Jun 25.
Reverse Filter? Removing the results I don't want 4 Replies
Started by Mike Driehorst in SM2 Support. Last reply by Mike Driehorst Jun 8.
An Overview of Features in SM2 - Version 3.2 2 Replies
Started by Connie Bensen in SM2 New Features. Last reply by Connie Bensen Mar 30.
Slideshows on Techrigy SM2
Other Slideshows on Social Media
Blog Posts
Story Telling & Blogs
What makes a good blog?
Hat tip to Merlin Mann at 43 Folders
At the American Nuclear Society conference taking place in Atlanta this week I was part of a panel discussion with Rod Adams from Atomic Insights, John Wheeler from This Week in Nuclear and Kirk Sorensen from Energy from Thorium (speaking from the audience). This is a critical mass of nuclear energy bloggers by any definition.
A lot of the discussion was on the mechanics and practices o
… ContinuePosted by Dan Yurman on July 3, 2009 at 1:19pm
Things to Consider when selecting a web-based PR Service
Hope you find it useful!
Posted by Jean Radtke on June 4, 2009 at 12:10pm
Techrigy's Aaron Newman as SMB-Toledo
His talk is in segments here: http://www.ustream.tv/recorded/1451128 (Sorry the WiFi was sporadic at times during the early part of Aaron's talk so we have it recorded in bits and pieces.)
Thanks to Aaron for making the trip!
-Mike
(I'm on the SMB-To… Continue
Posted by Mike Driehorst on May 12, 2009 at 9:27pm
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