Downtime is not fun...

Some of you may have noticed that we experienced a period of downtime last Friday. The issue was related to our data-center rather than the application itself, however it was still frustrating to us as we've managed to stay up through all kinds of growth issues- things that typically bring down rapidly growing Software as a Service (SaaS) applications. That being said, we have made some changes to hopefully ensure that this doesn't take place again.

Created by Martin Edic Jun 30, 2008 at 2:02pm. Last updated by Martin Edic Oct. 9, 2009.

Online Demo

A lot of the SM2 community has been asking for online demos.  We have one up here: http://www.techrigy.com/demo/.  We are working on a whole library of 3 mins clips of our features that you are able to refresh yourselves on all the cool features we have on SM2.  Again, if you have any comments or questions, don't hesitate to email support@techrigy.com or call (585) 586-0160
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Created by Techrigy Inc Jun 26, 2008 at 3:46pm. Last updated by Techrigy Inc Oct. 9, 2009.

New White Paper: Engaging Social Media

Aaron has written a new white paper, Engaging Social Media: Getting Started Guide to Social Media Marketing, that details how to enter the social media conversation around your brands in a positive and acceptable manner. The potential… Continue

Created by Martin Edic Jun 10, 2008 at 10:32am. Last updated by Martin Edic Oct. 9, 2009.

Exporting data with user-configurable fields in SM2

We’ve been asked by customers and users for the ability to export data from SM2’s results reports in a format that allows users to use that data with other reporting solutions. We’ve always offered the ability to export but the entire record came out as one data field. Now we’ve added the ability to choose the fields within the SM2 search results when you export.

Created by Martin Edic Jul 30, 2008 at 3:58pm. Last updated by Martin Edic Oct. 9, 2009.

What is the freemium version of SM2?

The freemium version of SM2 is a fully functional, free version of SM2 designed to enable brand managers and PR/marketing professionals to start monitoring there brands immediately.

The freemium version of SM2 is limited to 5 searches and 1000 search results. This is enough to get started with most brands.

Techrigy is dedicated to building a community around the Freemium version of SM2. We provide support and this community for our freemium users. We only ask in return from

Created by Aaron Newman May 20, 2008 at 1:57am. Last updated by Aaron Newman Oct. 9, 2009.