Techrigy

Martin's Rants

Buzzword creation day: Reputation Equity

There’s been a lot of discussion about reputation and reputation management in social media. It’s one of our most effective keywords in SEO/SEM and it’s a fairly recent phenomenon. However I think there is a far more important metric related to reputation, something I’m dubbing ‘Reputation Equity’. Reputation equity is the value of your reputation [...]

Why Social Media is a Different Marketing Paradigm

The Internet and traditional media are about information and solutions. Web sites enable both of these activities: Finding answers and associating buying decisions with those answers. Conventional push advertising, once relevance is established, can be an important aspect of the search for information and solutions. When advertising started moving to the web it had to [...]

Notes

Online Demo

A lot of the SM2 community has been asking for online demos.  We have one up here: http://www.techrigy.com/demo/.  We are working on a whole library of 3 mins clips of our features that you are able to refresh yourselves on all the cool features we have on SM2.  Again, if you have any comments or questions, don't hesitate to email support@techrigy.com or call (585) 586-0160

Created by Techrigy Inc Jun 26, 2008 at 3:46pm. Last updated by Techrigy Inc Oct 1.

Exporting data with user-configurable fields in SM2

We’ve been asked by customers and users for the ability to export data from SM2’s results reports in a format that allows users to use that data with other reporting solutions. We’ve always offered the ability to export but the entire record came out as one data field. Now we’ve added the ability to choose the fields within the SM2 search results when you export.…

Continue

Created by Martin Edic Jul 30, 2008 at 3:58pm. Last updated by Martin Edic Jul 30.

What's a 'Community Manager'?

Maybe the hottest new job in the marketing world, that's what. And I have to admit that I just heard the term on Connie's blog (and about ten other places simultaneously). Yet as we struggle with developing a viable model for social media engagement, Community Managers are probably the easiest way to wrap our arms around a description of the process. The job description for a community manager is also the process description for successful engagement.… Continue

Created by Martin Edic Jul 1, 2008 at 3:30pm. Last updated by Martin Edic Jul 1.

Downtime is not fun...

Some of you may have noticed that we experienced a period of downtime last Friday. The issue was related to our data-center rather than the application itself, however it was still frustrating to us as we've managed to stay up through all kinds of growth issues- things that typically bring down rapidly growing Software as a Service (SaaS) applications. That being said, we have made some changes to hopefully ensure that this doesn't take place again.

Please accept our regrets if this affecte…
Continue

Created by Martin Edic Jun 30, 2008 at 2:02pm. Last updated by Martin Edic Jun 30.

Welcome to the Techrigy Social Network

Welcome to the Techrigy Social Network. This network was built to provide a community for users of the SM2 freemium version, professional users of SM2, as well as people in general interested in Social Media Measurement.

There will be lots of discussion around SM2 (both the freemium as well as the professional version) as well as discussion around social media measurement in general. Feel free to network here, meet other people interested in social media measurement, and even interact… Continue

Created by Aaron Newman May 20, 2008 at 1:51am. Last updated by Aaron Newman Jun 11.

Connie's Expert Opinion

THANK YOU Facebook

… for finally valuing my time. (It’s about time, too!) I love my friend requests & add them all. This is my system: friend request with no note - just add them friend request with reason - add & respond friend request with comment about my blog - add & thank them friend suggestion - only add [...]

Community Strategy links

Here are the highlights of community related posts in my reading recently. I have started stumbling them, so if your link gets listed, may the StumbleUpon traffic smile upon you! Enjoy! Olivier Blanchard builds on Tish Grier’s 7 Traits of a great community manager. (I met Tish at Blog World. She’s amazing! ) Romaine Pechard has [...]

Upcoming Conferences that I’m Speaking At

The end of October will find me speaking at two conferences. It’s exciting to have the opportunity to talk about community building, the future of social media & meet new people. There is a coupon for each event if you want to join us!   At the Social Media Strategies Conference will be on a panel with [...]

Photos

Loading…

 

Forum

Blog Posts

Heather Rast

http://feeds.feedburner.com/InsightsAndIngenuity

http://feeds.feedburner.com/InsightsAndIngenuity Continue

Posted by Heather Rast on September 18th, 2008 at 11:09pm

Bob Pease

SM2 2.9

Hey guys, sorry I'm not too great about keeping up with my blog here in the community but we do have a new release I wanted to tell you about, and there were a lot of useful tools added. To start, we've added two new screens in our latest release: Alerts and Domains. Alerts is a great new tool that gives you the ability to receive email notifications based on two parts. The first option is percentage change. You input a percentage of change you wish to be notified about, and if any search yield… Continue

Posted by Bob Pease on September 10th, 2008 at 9:30am

Bob Pease

SM2 2.8

Last night we released SM2 2.8. This release was a lot of hard work, but was completely worth it. You can now export results, get a weekly overview report, and we've incorporated a new search system. Try it out, let us know what you think. http://sm2.techrigy.com

Posted by Bob Pease on August 13th, 2008 at 11:19am — 1 Comment

Bob Pease

SM2 Request: give us your feedback

Every so often Aaron and I sit down and discuss the ways we could improve SM2 from a user standpoint. This proves to be a difficult task as it usually becomes a guessing game. It is hard for us to distance ourselves from the application, or at least enough to really have the mindset of a new user. I thought it would be beneficial to ask the community their views. We listen closely to user feedback about SM2, and most of our features have come by request. So please, if you have any thoughts abou… Continue

Posted by Bob Pease on July 23rd, 2008 at 2:00pm — 1 Comment

Techrigy Inc

SM2 Downtime

Hello SM2 Community! I received a lot of emails regarding downtime today. We had an emergency maintenance earlier today and had to take the system offline. Rest assured, this is not a regular occurrence. We are now running again on all cylinders. If there are any other questions, you can shoot me an email at: jim@techrigy.com. Thanks again for all your support! - Jim (Manager, Community Support)

Posted by Techrigy Inc on June 23rd, 2008 at 9:27pm

Latest Activity

Connie Bensen Connie Bensen started a discussion called 5 Reasons to use SM217 hours ago
Connie Bensen Connie Bensen left a comment for Ari Herzog 18 hours ago
Connie Bensen Connie Bensen left a comment for Laurie Mapp 18 hours ago
Connie Bensen Connie Bensen's profile changed 18 hours ago
Announcement
Techrigy now has groupsOct 4
Laurie Mapp Laurie Mapp joined Techrigy. Leave a Comment for Laurie Mapp. Oct 3
Ari Herzog Ari Herzog joined Techrigy. Leave a Comment for Ari Herzog. Sep 30
 
 

About Techrigy

Techrigy Inc Techrigy Inc created this social network on Ning.

Create your own social network!

SM2 from Techrigy

Contribute to the SM2 Freemium community by sharing your tips, advice, and feedback. Interact directly with Techrigy support, developers, other SM2 users.

Get your Freemium Account now at http://sm2.techrigy.com.

Your FREEMIUM account includes searches for 5 phrases and up to 1000 stored search results.

Techrigy Badge

 

© 2008   Created by Techrigy Inc on Ning.   Create your own social network

Badges  |  Report an Issue  |  Privacy  |  Terms of Service