Version 3.6 of SM2
We've added a number of new features as well as some subtle ones. I'm working on making resources available on setting up searches & the various types of reports.
1. SM2 now has 3 indications of Sentiment
- Negative/Positive Brand Reference - this is in regard to the sentiment around specific words
- Overall tone - this takes into account the amount of positive & negative sentiment as well as the length of the post (it's indicative of sentiment in regard to natural language use)
- Emotions - each search results is scored based on emotions
2. Ability to adjust the dictionary depending on industry terms
Under Setup | Options | Dictionary
3. Ability to export to text, html, and xml from all reports
4. Category Rules can be built using Or & And statements
They can also be combined to create complex rules
5. Run Category Rule allows you to create a rule & then go thru the results assigning the appropriate results
6. Results that were filtered out can now be seen under Setup | Filters
(Ignore List is now located there in a tab)
1. SM2 now has 3 indications of Sentiment
- Negative/Positive Brand Reference - this is in regard to the sentiment around specific words
- Overall tone - this takes into account the amount of positive & negative sentiment as well as the length of the post (it's indicative of sentiment in regard to natural language use)
- Emotions - each search results is scored based on emotions
2. Ability to adjust the dictionary depending on industry terms
Under Setup | Options | Dictionary
3. Ability to export to text, html, and xml from all reports
4. Category Rules can be built using Or & And statements
They can also be combined to create complex rules
5. Run Category Rule allows you to create a rule & then go thru the results assigning the appropriate results
6. Results that were filtered out can now be seen under Setup | Filters
(Ignore List is now located there in a tab)
Replies to This Discussion
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Permalink Reply by MPGodfrey on
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I'm using this version of SM2 for some very deep monitoring spanning a number of different use scenarios with real time reporting. The Sentiment indicators save me so much time, and grant an emotional reality to what were previously flat metrics on previous reports where other reporting tools were employed. I appreciate the ability to brand the search results I report as well. Totally wicked.
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