One of the nice features SM2 provides is the ability to gain visibility into what authors are thinking when they post about different brands. SM2 is able to do this by looking at the tags and categories associated with the posts. Identifying how content has been tagged or categorized allows us to gain insight into what the authors are thinking and care about.
For example, let's take a look at an SM2 Author Categories Cloud generated for the company E*Trade and see if we can identify any pattern…
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Posted on May 5, 2008 at 1:30am —
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Thanks for the welcome (and the comments about my blog).
A demo may be a good idea. As I told Martin I haven't had time to give your software a spin. My schedule is kind of full over the next week but then we should connect.
Connie